Dear Contractor
Shortages of medicines are becoming an increasingly frequent issue that can hinder pharmacy teams’ efforts to dispense medicines in a timely manner. CPNI is aware of the impact that current supply problems are having on pharmacy teams’ workload and about the potential impact on their patients.
Please continue to report using CPNI’s online reporting form:
- any medicine shortages or
- a medicine unavailable to purchase from your supplier(s) at or below the Drug Tariff listed price
The CPNI team can then build an evidence base of issues affecting community pharmacies and ultimately patients, enabling CPNI to liaise accordingly with the Department of Health NI (DHNI).
The Department for Health and Social Care (DHSC) produces a monthly update of shortages for primary and secondary care, this can be found on the Primary Care Intranet > Pharmacy and Medicines Management > DHSC Monthly Bulletin. A dedicated shortages webpage can be found on the BSO website here.
In some circumstances, where a shortage of a medicine is severe, pharmacists may be able to follow a Serious Shortage Protocol (SSP) issued by DHNI to provide patients with an alternative product or quantity to their original prescribed treatment; but in other cases, they may need to refer a patient back to their prescriber to find an alternative product to ensure they receive treatment as quickly as possible. Click here to view the latest information on SSPs.
CPNI has produced the following materials to help contractors explain to patients the ongoing matter of medicine shortages, which your pharmacy team(s) may find useful.
- CPNI Medicines Poster – Information on medicines supply for patients
- CPNI Medicines Factsheet – Information on medicines supply for patients
ACTION
- Contractors are advised to bring this to the attention of the pharmacy team members involved in the ordering and purchasing of medicines for your pharmacy(-ies).
If you have any further queries, please contact the CPNI office.
Kind regards

GERARD GREENE
Chief Executive